Help center

Learn to use GVenue, step by step.

Video tutorials by topic and PDF manuals, organized by area. Pick what you need to solve.

🎫

Selling and creating events

📄 Manual GVTicket 📄 Primeros pasos

Build your event with the wizard, load tickets and templates, and share your sales QR.

🚪

Door and access

📄 Manual GVPuerta

Validate tickets with the phone, track live capacity, and handle exits and re-entries.

Load supplies, recipes and costs, sell at the POS, and control stock with audit and reporting.

Connect your payments, understand when you get the money, and read the night's report and settlements.

Draw your venue floor plan, follow the live table board, and build numbered seating.

👷

Team and permissions

📄 PDF manual

Add your staff with quick setup, assign roles and stations, control what each one sees and does, and know what the staff cost you each night.

Cloakroom with QR, car capacity in the parking, and the second checkpoint for the VIP area.

🥤

Self-service kiosk

📄 Manual Kiosco + KDS

The customer orders their drink alone: the three screens, the order queue and the ready alert.

📣

Promoters and sellers

📄 Manual RRPP Comisiones

Add promoters and teams, automatic commissions, and their guest lists.

🏛️

Venue rental

📄 Manual Alquiler de salón

Load each night's rental and your preloaded fixed packages.

🎥

GV Stream · transmitir en vivo

📄 Manual GV Stream (OBS)

Qué equipo necesitás, cómo se configura OBS una sola vez y qué se aprieta la noche del show.

Tutoriales en camino. Mientras tanto, mirá el manual.

🎂

GV Fest · cumpleaños con regalo

📄 Manual GV Fest (cumpleaños)

El saludo automático a cada cliente unos días antes de su cumple, con tu texto y una consumición de regalo que canjea en la barra.

Tutoriales en camino. Mientras tanto, mirá el manual.

🎟️

GV On Demand and guests

📄 Manual GV On Demand

Birthdays, lists and guests: the flow for whoever builds their night without being a partner.

Tutoriales en camino. Mientras tanto, mirá el manual.

🗂️

Extras and settings

📄 Manual GVSuite 📄 Manual GVDatos

Blacklist, customer base, modules, themes, contract and all your access links in one place.

🎨

GV Studio (design)

📄 Manual GVStudio

Generate flyers and pieces with your venue's identity, without leaving the panel.

Tutoriales en camino. Mientras tanto, mirá el manual.

📱

Staff operations

📄 Manual Operativa 📄 PDF manual

The short series for your staff: password-free login, door, cash and bar during the night.

Frequently asked questions

How much does GVenue cost?
When you sell your tickets with GVenue there's no setup and no subscription: the buyer pays the service fee, and the venue chooses who pays it. Items like tables or parking can carry their own percentage, to be agreed.
When do I get my money?
Through the transfer and crypto (USDT) channel we settle 100% within 24 business hours. Card payments go straight to your Mercado Pago, which releases them in ~18 days (MP's own timeline).
Do free tickets have a cap?
No: comps are free, with no fee and no billing cap. The only limit is physical, because free tickets and sales share the venue's capacity.
Do I need Mercado Pago to sell?
You can sell through the transfer or crypto channel without relying on cards. Mercado Pago adds credit-card payment; it's a complement, not the only path.
Do I need special hardware?
No: you operate with the phone your staff already has. Turnstiles and readers are optional, never required.

Want the full manual?

The whole system explained on a single page, always up to date.

GVenue · by Gozzi.dev · LinkedIn · Argentina · ▶ YouTube